We’re On The Move! Icons Expands With New Warehouse Operation

April 23, 2018
Announcements

Icons Shop Limited will next month expand its operational set-up with the opening of a brand new warehouse in Dorset.

As part of our ongoing commitment to bringing the world’s best signed memorabilia to fans all around the world, Icons.com is amalgamating a number of its operational processes along with sister brand A1 Sporting Memorabilia. The expansion will merge customer service, dispatch, shipping and framing functions to streamline our operation, bringing signed memorabilia to your door faster and more securely. We have also added to our ever-expanding team of passionate and experienced staff, who will oversee the transition at our new base and new London head office.

Please be aware that, due to the move, orders placed over the course of the next fortnight may experience slight delays to our standard delivery times. Most orders will be unaffected, however, for more information on your order, please do not hesitate to contact our Customer Support team from 9am – 5.30pm (GMT) by emailing customersupport@icons.com, calling 020 3904 7600, or by messaging our official Facebook, Twitter and/or Instagram pages.

New postal and invoice addresses will be communicated in due course.


Icons CEO Instrumental In Bringing Fraudsters To Justice

March 6, 2018
Miscellaneous

Icons Shop Limited CEO, Dan Jamieson, and former head of A1 Sporting Memorabilia, Terry Baker, played key roles in the jailing of David Rennie from FA Premier Signings for the sale of faked signatures.

As one of three expert witnesses during the trial, Dan brought forth his expertise in the signatures of many of sport’s biggest stars and his vast experience in the memorabilia industry. He described the lengths Icons goes to in order to acquire authentic signed memorabilia from the likes of Lionel Messi, Cristiano Ronaldo, Pele, Diego Maradona and many others.

Dan also detailed the various ways Icons provides its customers with proof of the authenticity of a signed product. He explained that Icons strives to offer all available proof of an item being signed using photos and video, as well as key details such as when and where our signing sessions take place.

In doing so, he helped prove that the people behind FA Premier Signings were faking signatures and misleading the thousands of sports fans who had bought items from their website.

Also key in bringing Rennie to justice was Terry Baker, the man from whom Icons Shop Limited acquired its sister brand, A1 Sporting Memorabilia, in 2015. Baker has worked closely with the Icons team for a number of years.

Icons Shop Limited remains staunchly committed to the protection of the sports memorabilia industry from the litany of fakes and frauds that threaten to ruin the reputations of genuine memorabilia dealers.

We continue to work with trading standards agencies and other memorabilia outlets in the fight against such fraudsters. We strongly advise our customers – and any sports fans wishing to buy genuine signed sports memorabilia – to be diligent in their assessment of memorabilia sold online.

 

For more information on how to avoid fakes and frauds, please see our previous blog post “How To Buy A Genuine Lionel Messi Signed Shirt”.


From Our CEO: Authenticity Is Everything

February 28, 2018
From Our CEO

The dictionary definition of authenticity is “not false or copied; genuine, real” and I spend every minute of every day worrying about it.

Why? Because I run the world’s leading signed football memorabilia company, Icons Shop Limited, and we constantly need to reassure our customers that our items are genuine. If Icons sold one fake signature we would pretty much go bankrupt overnight with our reputation in tatters. Living on that knife-edge does focus the mind somewhat.

At Icons, we go to extraordinary lengths to provide evidence of our authenticity. We have long-standing relationships with some of the greats of world football, including contracts with Leo Messi and Diego Maradona. We are the official memorabilia licensee of the FIFA World Cup and the UEFA Champions League. We provide a Certificate of Authenticity with all our products, along with photographic proof, holograms and videos of private signing sessions with the top stars.

Yet every day we’re asked if our products are really signed by the players. It seems all the facts on our website are often not enough. People regularly call and email us to express their concerns – they want to be reassured that they can trust us and from our side it becomes about engaging with them on an emotional level.

One of the things today’s digital marketers do is create ongoing dialogue between brands and their audiences. Traditional advertising shouts a consistent message with a megaphone while a smart brand strikes up a two-way conversation. Consumers want to know more about the products, causes and companies to which they choose to give their money. They’re looking for an emotional connection and digital marketing can bring this to life.

It’s also made me think about authenticity on a personal level. My wife is the communications director of a social enterprise called Leaders’ Quest, which works with leaders from all walks of life who want to use their unique influence to create positive change in the world. They talk to their communities about the importance of authenticity and how real leadership shines through when someone is genuine and true to themselves.

Most people are quick to spot self-interest and false charm – you only have to look to Lance Armstrong on how not to do it. The most successful leaders I know are genuine, honest and great at empathy.

Authenticity isn’t about being good and worthy, it’s about being who you are, warts and all. Personal authenticity is only achieved when people are honest with themselves. Brené Brown, in her TED Talk The Power of Vulnerability, describes how showing vulnerability allows people to connect with others on a human level. As brands develop their willingness to have open conversations, they will find ways to connect more deeply with their audience.

 

This blog was first published by Zone Digital on their Digital Distractions email newsletter in 2014.


2017 Christmas Delivery Information & Opening Hours

December 13, 2017
Announcements

We’re all familiar with the mad rush that engulfs the days and weeks leading up to Christmas. With all the frantic preparation, it’s easy to feel like you never have enough hours in the day. That’s why we like to be crystal clear about our dispatch and delivery dates over the festive period – to give you that extra peace of mind when ordering a special gift from Icons.com.

So, if you’re looking for our all-important delivery dates, opening hours and other important information, you’ve come to the right place. But if you can’t find the info you need or you have more questions about our Christmas schedule, please don’t hesitate to get in touch by giving us a ring on 0207 267 3934, by emailing customersupport@icons.com or speaking to our team via Facebook, Twitter or Instagram.

 

Christmas Delivery

Our offices and warehouse are closed on Saturdays and Sundays so orders placed between 5.30pm (GMT) on Fridays and 9am (GMT) on Mondays will not be processed until we reopen the following week. We always aim to dispatch within 1-2 working days.

This year Christmas Eve falls on a Sunday. The final day for delivery before Christmas to the UK, Europe and North America will be Saturday December 23rd. The final day for delivery before Christmas to the rest of the world (ROW) will be Friday December 22nd. Orders received after the dates outlined below have no guarantee of being delivered in time for Christmas. Orders placed after these dates will be processed once our offices and warehouse reopen on January 2nd, 2018.

Unframed and Pre-Framed Items (via FedEx)

UK, Europe & North America – To deliver for Dec 23rd, orders must be placed no later than noon (GMT) on Dec 21st

ROW – To deliver for Dec 22nd, orders must be placed no later than noon (GMT) on Dec 18th

Classic Framed Items (via DHL)

UK – To deliver for Dec 23rd, orders must be placed no later than noon (GMT) on Dec 18th

Europe, North America & ROW – To deliver for Dec 22nd, orders must be placed no later than noon (GMT) on Dec 14th

Standard, Licensed and Premium Framed Items (via FedEx)

UK, Europe & North America – To deliver for Dec 23rd, orders must be placed no later than noon (GMT) on Dec 13th

ROW – To deliver for Dec 23rd, orders must be placed no later than noon (GMT) on Dec 11th

*Please note* Dispatch is guaranteed, however, at this time of year, couriers may experience difficulties with bad weather and high work loads. Imports and duties are the responsibilities of the customer and can cause delays.

 

Icons Office and Warehouse Opening Hours

Up to (and including) Thursday December 21st: Monday – Friday, 9am to 5:30pm (GMT)

Friday December 22nd: 9am – 12pm (GMT)

From Saturday December 23rd up to (and including) Monday January 1st: Closed

Tuesday January 2nd onwards: Monday – Friday, 9am to 5:30pm (GMT)

 

For more information on our Christmas schedule, or to track your order, please get in contact with our Customer Support team by using the contact field below. Please note our offices are closed on weekends so messages submitted between Friday 5.30pm (GMT) and Monday 9am (GMT) may experience a longer response time.

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CLOSED | WIN a framed boot signed by Dele!

November 5, 2017
Giveaways & Competitions

Guess what? It’s giveaway time again! Last month, over 50,000 Eden Hazard fans from around the world entered our competition to win shirt signed by the Chelsea star. Now we’re at it again, offering you the chance to win an amazing prize from another of our official signing partners – Spurs’ fans’ favourite and England‘s rising star Dele!

Icons has an exclusive signing contract with the midfield ace, meaning Icons.com is the only place to get authentic Dele signed memorabilia. But this is your chance to take home a signed and officially UEFA Champions League framed boot completely free!

It could not be simpler to enter this great giveaway and you can throw your hat in the ring as many times as you like. Just follow the steps below and you’ll be in with a shout of taking home this stunning prize.

TO ENTER VIA FACEBOOK:

1) Like BOTH Dele’s official page AND Icons’ official page

2) Comment on THIS post from Dele’s page

OR TO ENTER VIA TWITTER:

1) Follow BOTH Dele’s official account AND Icons’ official account

2) Retweet THIS tweet from Dele

OR TO ENTER VIA INSTAGRAM:

1) Follow BOTH Dele’s official account AND Icons’ official account

2) Comment on THIS post from Dele

This competition will close at 12pm on Friday November 17th and a winner will be announced in the following days – so make sure to get your entry in before it’s too late!

The framed boot, measuring 34inches (H) x 30inches (W) x 1.5inches (D), comes complete with an official UEFA Champions League Certificate of Authenticity. The COA shows Dele with the boot in question as well as providing the date and location at which the shirt was signed – so you can be sure this is the real deal! For more information, check out the boot on Icons.com.

A fans’ favourite, 21-year-old Tottenham Hotspur and England star Dele has been on a seemingly unstoppable rise ever since his time at Milton Keynes Dons and his range of authentic signed items features in Icons’ flagship memorabilia ranges: our official UEFA Champions League range, official FIFA World Cup collection and Official England Licensed Memorabilia.

TERMS AND CONDITIONS

  1. The Promoter of this prize draw is Icons Shop Limited (registered in England under company number 06791294 and with its registered office at 65 New Cavendish Street, London, W1G 7LS) (the “Promoter”).
  2. The Promoter is offering those who enter this promotion a chance to win a Dele Alli Official UEFA Champions League Signed and Framed Black and Blue Adidas ACE Purecontrol Boot (Product SKU ICDASB5UCLF on Icons.com). All entrants will also receive 10% off all Dele Alli signed memorabilia on Icons.com with the discount code delealli10.
  3.  Entrants must be aged 14 years or over. This promotion is not open to any employees of the Promoter or any of their affiliate companies, their families, agents or anyone else connected with this prize draw.
  4. Multiple entries per person are permitted. Entries will be accepted on Facebook, Twitter and/or Instagram, provided they fit the entry criteria outlined in these terms and conditions (paragraphs 5, 6 and/or 7). However, entries submitted on behalf of another person will not be accepted and joint submissions are not allowed. Incomplete, illegible, misdirected or late entries will not be accepted.
  5. To enter this prize draw on Facebook, entrants must “Like” the official Facebook page of Dele Alli (facebook.com/DeleOfficial) and “Like” the official Facebook page of Icons Shop Limited (facebook.com/iconsfootball) as well as commenting on the competition post on Dele Alli’s official page.
  6. To enter this prize draw on Twitter, entrants must “Follow” the official Twitter page of Dele Alli (twitter.com/dele_official) and “Follow” the official Twitter page of Icons Shop Limited (twitter.com/iconsfootball) as well as “Retweeting” the competition post on Dele Alli’s official page.
  7. To enter this prize draw on Instagram, entrants must “Follow” the official Instagram page of Dele Alli (instagram.com/dele) and “Follow” the official Instagram page of Icons Shop Limited (instagram.com/icons_memorabilia) as well as commenting on the competition post on Dele Alli’s official page.
  8. No purchase is necessary to enter this promotion, however internet access is required.
  9. The promotion is open to entries until 23.59 on 17th November 2017 (the “promotional period”).
  10. Only one winner will be drawn. The prize is non-refundable, non-transferable and non-exchangeable and there is no cash alternative offered.
  11. The Promoter reserves the right to offer an alternative prize of equal or greater value. In the event of unforeseen circumstances or circumstances outside its reasonable control, the Promoter reserves the right to modify or discontinue this promotion without prior notice, be it temporarily or permanently.
  12. The winner will be selected from all valid entries received during the promotional period. The draw will take place no later than seven days following the end of the promotional period.
  13. The winner will be notified within five days of the draw via the social network platform on which they entered the competition. They will be asked to provide a postal address to which the prize will be sent. If the winner fails to respond and/or to give a valid address within 5 days of this notification, or declines their prize, a redraw will take place from the remaining valid entries to select a new winner (however, this five-day period may be extended at the Promoter’s sole discretion). If the winner declines their prize, or fails to respond within the required period, they forfeit any right to the prize.
  14. The prize will be sent via post to the address supplied within two weeks following provision of the winner’s address in accordance with paragraph 13.
  15. The name and county of residence of the winners will be made available on request to anyone sending a stamped self-addressed envelope to the Promoter as the address set out above within 10 weeks of the closing date of the promotion.
  16. The Promoter does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.
  17. The Promoter reserves the right to exclude any entries the Promoter in its sole discretion considers to be inappropriate, unrelated or offensive and to disqualify any entries if the Promoter, at its sole discretion, believes that there has been an attempt to manipulate or tamper with the operation of the promotion (including, without limitation, by setting up multiple email, Facebook or other social media accounts in order to submit multiple entries).
  18. By entering this competition you agree that the promoter may store and use the data you enter into this competition and contact you. You agree that the promoter may store and use any image and/or comment you post as your entry for this competition, and may use your name and competition entry in its social media channels and website (including, but not limited to, Facebook, Twitter, Instagram, Pinterest, YouTube and icons.com), worldwide and without limit of time. You understand that you won’t have any right to preview or pre-approve the content (and, that you won’t be entitled to any kind of payment) in the event that it is used by Icons as noted above.
  19. Except for the purpose of carrying out the promotion, the Promoter will not use entrants’ personal data without the express consent of the entrant. See http://www.icons.com/about/help/privacy-policy.html for our full privacy policy.
  20. You agree to be bound by the decisions of the Promoter, which are final in all matters relating to the promotion. No correspondence will be entered into in respect of the Promoter’s decisions.
  21. These terms and conditions shall be governed by and construed exclusively in accordance with the laws of England and the parties agree to submit to the exclusive jurisdiction of the Courts of England, including the seeking of all injunctive or ancillary relief actions.

Shop from our full range of 100% authentic Dele signed items by visiting Icons.com today…

Follow Icons on Facebook, Twitter and Instagram for all our latest blog posts, special offers and competitions.


CLOSED | WIN an Eden Hazard signed and framed Chelsea shirt!

September 28, 2017
Giveaways & Competitions

We’ve teamed up with one world football’s biggest stars for a giveaway that’s not to be missed! That’s right, we’re offering you the chance to win an official UEFA Champions League framed Chelsea shirt signed by the one and only Eden Hazard!

Icons has an exclusive signing contract with the Belgian attacking ace, meaning Icons.com is the only place to get authentic Hazard signed memorabilia. But now we’re giving a shirt away for nothing!

It could not be simpler to enter this great giveaway and you can throw your hat in the ring as many times as you like. Just follow the steps below and you’ll be in with a shout of taking home this stunning prize.

TO ENTER VIA FACEBOOK:

1) Like BOTH Eden Hazard’s official page AND Icons’ official page

2) Comment on THIS post from Eden’s page

OR TO ENTER VIA TWITTER:

1) Follow BOTH Eden Hazard’s official account AND Icons’ official account

2) Retweet THIS tweet from Eden

OR TO ENTER VIA INSTAGRAM:

1) Follow BOTH Eden Hazard’s official account AND Icons’ official account

2) Comment on THIS post from Eden

This competition will close at midnight on Sunday October 1st and a winner will be announced in the following days – so make sure to get your entry in before it’s too late!

The framed shirt, measuring 34inches (H) x 30inches (W) x 1.5inches (D), comes complete with an official UEFA Champions League Certificate of Authenticity. The COA shows Eden with the shirt in question as well as providing the date and location at which the shirt was signed – so you can be sure this is the real deal! For more information, check out the shirt on Icons.com.

A fans’ favourite, 26-year-old Chelsea and Belgium star Eden Hazard has twice won the Premier League title and his range of authentic signed items features in Icons’ flagship memorabilia ranges: our official UEFA Champions League range and official FIFA World Cup collection.

For more information on our exclusive deal with Hazard, click here.

Shop from our full range of 100% authentic Eden Hazard signed items by visiting Icons.com today…

Follow Icons on Facebook, Twitter and Instagram for all our latest blog posts, special offers and competitions.


CLOSED | JOB VACANCY: Customer Service Manager

September 6, 2017
Jobs

Work-For-Us
The home of the world’s best signed football memorabilia is looking for the world’s best Customer Service Manager…

Please read through the details of what we’re looking for and if you think you fit the bill why not apply now?

 

KEY RESPONSIBILITIES AND EXPERIENCE

You must:

  • Be able to start as soon as possible
  • Have a passion for sport and football in particular
  • Have customer service experience both online and offline
  • Possess pleasant phone manner
  • Have perfect English, written and spoken

 

It’s preferable, but not essential, that you:

  • Have experience of order fulfilment for an e-commerce operation
  • Have experience of stock management systems
  • Have other language skills

 

DETAILS

  • This is a six-month contract
  • You will be based at our office in Kentish Town, London
  • Normal working hours will be 8.30am – 5.30pm, five days a week
  • The salary will be £24,000 p/a pro-rata

 

To apply for this role please send your CV and a cover letter (explaining your suitability for this position and why you’d like to work for Icons in particular) to dan@icons.com.


Football’s back! Six unmissable storylines to look out for in 2017-18

August 11, 2017
Previews and Predictions

At last, it’s back! The real football has returned! From now until late May of next year, it’s non-stop, full-on, unadulterated football and we at Icons.com could not be more excited.

After all, this season has the potential to be bigger, better and more exciting than ever. And not just in England. Let’s not forget the thrills that await around the continent; in Spain, Germany, Italy and France, where the best footballers on the planet do battle in front of the biggest crowds for the right to claim the world’s most coveted prizes.

In fact, with so much going on around the world on the opening weekend of the season, you could be forgiven for not knowing where to start or what to look out for. Well, it’s lucky we’re here then, isn’t it? Here are six things you need to keep an eye on this season.

 

1. Bem-vindo Neymar Jr

So, it actually happened. With Neymar Jr’s switch from FC Barcelona to Paris Saint-Germain for €222million, world football’s transfer record has been broken by a factor of two. Our office stopped in its tracks to watch – perhaps a little out of disbelief – as the mercurial Brazilian forward was presented in front of the world’s media last week. With a glitzy unveiling in front of a sell-out crowd days later, the Parc de Princes has had more than a little Hollywood about it over the past month.

This season the 25-year-old will surely set his sights not only on a sweep of the domestic titles on offer at his new club but also a shot at one or both of the two individual honours that would certify his superstar status: the Ballon D’or and FIFA’s The Best Award. Will the football gods also write a mouthwatering script that reunites him with Barça in the UEFA Champions League? It may be time to start warming those balls…

 

2. The main event

Speaking of the UEFA Champions League, this season’s race for club football’s most sought-after prize promises to be as thrilling as ever. Real Madrid made history at the end of last season as they became the first team to successfully defend their title but Zinedine Zidane and Cristiano Ronaldo aren’t quite content with just two-in-a-row. The Spanish champions have won the famous tournament in three of the last four years and they’ve developed a taste for success.

Meanwhile, Chelsea, Liverpool and Manchester United are back, adding three previous winners and two of the competition’s most storied teams to the mix. Jurgen Klopp and Jose Mourinho have a great knack of inspiring magic on European nights but can the trophy really return to the North West as early as this season?

Not if the rest of Europe has something to say about it. A certain aforementioned Brazilian seems dead-set on making his mark at PSG but to get to Kiev they may have to return to the scene of last season’s most remarkable tie: Camp Nou. All this while Carlo Ancelotti plots Bayern Munich’s return to the European throne and Gianluigi Buffon prays for one last shot at the trophy that has always eluded him.

As an official UEFA licensee, Icons.com is the proud home of official UEFA Champions League signed memorabilia.

 

3. A six-horse race

The Premier League is getting stronger in competitive terms, there’s no doubt about that. Almost all of the world’s best managers are taking charge of talented, hungry and exciting teams in England’s topflight and that means the title could go almost anywhere.

In Manchester, Pep Guardiola is building an attack-minded team at City with the signing of Monaco’s Bernardo Silva to add to Sergio Aguero’s goals, while United have a new hitman in the form of Romelu Lukaku. Liverpool are still a side of pure pace up front and should be an entertaining watch considering their attacking prowess.

Meanwhile, in London, Antonio Conte has one of the world’s most exciting attacking midfielders in Eden Hazard and Mauricio Pochettino will just be happy that both Harry Kane and Dele Alli (see below) have gone the summer without their heads being turned. Arch-rivals Arsenal have satisfied the wishes of their fans with the purchase of Alexandre Lacazette and the retention of Alexis Sanchez and Mesut Ozil (at the time of writing, anyway). So, who exactly is supposed to be the frontrunner here?

Find out who we fancy to come out on top in our special 2017-18 season predictions blog.

 

4. Dele’s big year

The breakout season is history, the sophomore slump was nowhere to be seen. Now the most exciting young talent at both Tottenham Hotspur and England can stretch his legs and really show us what he’s got. Gunning for a hat-trick of PFA Young Player of the Year awards – and perhaps the main gong too – Dele Alli faces a season of much promise.

Playing in front of potentially 90,000 fans at Spurs’ temporary home of Wembley Stadium won’t faze the England regular, nor will the prospect of a second season in the UEFA Champions League group stages. In fact, knowing the boy-wonder personally from our signing sessions, we’re not sure exactly what could faze him, if anything. Here is a confident 21-year-old who has the world at his feet. Which reminds us, isn’t there some sort of big international tournament coming soon?

We are immensely proud to have an official contract with Tottenham and England sensation Dele Alli. For exclusive signed products, visit Icons.com today.

 

5. All the world’s a stage

Ah, yes, the FIFA World Cup. Next summer sees the return of the biggest football tournament on the planet and with potentially one last chance at winning that most coveted trophy, the likes of Lionel Messi and Cristiano Ronaldo will be desperate to deliver glory to their respective countries. Neymar Jr, Philippe Coutinho, Paul Pogba, Antoine Griezmann and Dele Alli will be among the young but established stars hoping to capture the world’s attention and with the talent on offer it promises to be a tournament full of drama.

Whisper it but England look to be stronger than in recent years with Wayne Rooney surely determined to bow out of international football on a high alongside a stellar mix of young and experienced players mostly plying their trade in the Premier League.

Capture the spirit and excitement of the FIFA World Cup with officially-licensed FIFA World Cup signed memorabilia, exclusive to Icons.com.

 

6. La Liga’s on a knife-edge

Madridistas could be forgiven for still being a little hungover when their domestic season starts with a Supercopa Clasico on Sunday evening. Last season, Real won their first league title since 2012 and became the first team in history to retain the UEFA Champions League. Their supremacy is currently unquestioned but this season their hated rivals will want revenge.

Lionel Messi’s ultra dramatic, last-gasp winner in the sides’ pulsating encounter at the Bernabeu merely fanned the flames that could well spark all-out war this term. Barça haven’t experienced for years the upheaval they’ve suffered over the past few months with Neymar Jr gone and now a new man at the helm. Who knows how Ernesto Valverde plans to stop the Zidane juggernaut?

 

Follow Icons on Facebook, Twitter and Instagram for all our latest blog posts, special offers and competitions.