Monthly archives: December, 2024

Free £50 Gift Card With Every Purchase of a Classic Or Hero Framed Shirt!

The Icons.com Winter Sale is underway and full of amazing offers to bring you closer to the world’s best! Not only are we offering 20% off all official UEFA EURO 2024 memorabilia, 20% off all official Manchester City items, 20% off selected dual framed shirts and up to 60% off tennis memorabilia, we are now also offering a free £50 Gift Card with every purchase of a Classic or Hero Framed shirt!

This amazing offer is only available until January 31st at 11.59pm GMT so be quick and make your purchase of a Classic or Hero Framed shirt today. See below for further details and the full terms and conditions…


Terms and Conditions

1. Redemption

The Free £50 Gift Card Promotion applies to all orders which contain a purchase of a signed shirt in an Icons.com-branded Classic Frame or Hero Frame bought directly from Icons.com. Details of how to redeem your free £50 Gift Card will be sent to the email address associated to your order 7 working days after the date of purchase. This offer will be available to all customers who make an eligible purchase from December 24th 2024 until January 31st 2025. No codes are necessary to be eligible for the Free £50 Gift Card Promotion. The value of the free £50 Gift Card will be £50. Only one free £50 Gift Card will be redeemed per eligible order, regardless of the number of eligible items included in the order.

2. Limitations

Purchases of signed shirts in an official UEFA Champions League Hero Frame, official FIFA World Cup Hero Frame, official Ballon d’Or Hero Frame or any other officially-licensed Hero Framing are not eligible for this promotion. Unless expressly stated otherwise, the Free £50 Gift Card Promotion is valid from December 24th 2024 until January 31st 2025. This offer is valid whilst stocks last and is subject to availability. Should any items from your order be returned, meaning the aforementioned thresholds are no longer met, you will not be entitled to a free £50 Gift Card. 

3. Risk of Loss

Please note the email address you enter at checkout is the email address which will be used to arrange delivery of your £50 Gift Card. No subsequent amendments can be made to the email address after you have checked out. We are not responsible for any Gift Cards sent to an email address which has been incorrectly entered. As stated in our Gift Card Terms and Conditions, the risk of loss for Gift Cards is passed to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient. We are not responsible if any Gift Card is lost or used without your permission.

4. Fraud

We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on Icons.com.

5. Returns & Refunds

If any item(s) purchased as part of this promotion is/are returned after the £50 Gift Card is issued but within the Icons.com returns period and such return(s) mean(s) that the total order value no longer meets the aforementioned eligibility thresholds, we may terminate the Gift Card and deduct any amounts that have already been redeemed using the Gift Card from the refund amount owed to you (if applicable). An Icons.com Gift Card will be returned, refunded, or redeemed for cash at the discretion of Icons Shop Limited, except in instances as required by law.

6. General Terms

The existing Icons.com Terms of Use, Privacy Policy and Returns Policy on purchases from Icons.com apply. The existing terms and conditions for the redemption and use of an Icons.com Gift Card, which can be found here, apply as normal. We reserve the right to require additional verification of your identity, or account ownership, or provision of an additional payment instrument, before completing your purchase. We reserve the right to change these terms and conditions from time to time at our discretion. All terms and conditions are applicable to the extent permitted by law.



2024 Holiday Delivery Information and Opening Hours

Looking for our all-important festive delivery dates, opening hours and other important information? You’ve come to the right place.

But, if you can’t find the info you need here, or you have more questions about our holiday schedule, please don’t hesitate to get in touch by giving us a call on 020 3904 7600 or by emailing customersupport@icons.com.

Please note that the dates and times below have been advised to us by both Royal Mail and DHL. We would strongly recommend placing all orders as soon as possible.


Holiday & Christmas Delivery

Our offices and warehouse are closed on Saturdays and Sundays so orders placed between 8am (GMT) on Fridays and 6am (GMT) on Mondays will not be processed until we reopen on the Monday. We always aim to dispatch within 1-2 working days.

This year Christmas Eve falls on a Tuesday. Orders received after the dates outlined below have no guarantee of being delivered in time for Christmas. Orders placed after these dates will be processed once our offices and warehouse reopen on Monday 30th December.


UNFRAMED & ACRYLIC CASED ITEMS

UK mainland – Orders must be placed no later than noon (GMT) on Dec 19th
Rest of the World (ROW) – Orders must be placed no later than noon (GMT) on Dec 15th


CLASSIC, HERO & LICENSED FRAMED ITEMS + PRE-FRAMES

UK mainland – Orders must be placed no later than noon (GMT) on Dec 17th
Rest of the World (ROW) – Orders must be placed no later than noon (GMT) on Dec 13th


**Please note** Dispatch is guaranteed, however, at this time of year, couriers may experience difficulties with bad weather and high work loads. Imports and duties are the responsibilities of the customer and can cause delays.


Icons Office & Warehouse Opening Hours

22nd Dec 2024 – Closed for weekend
23rd Dec 2024 – 8am – 4pm (GMT), open with limited staff availability
24th Dec 2024 – 8am – 1pm (GMT), open with limited staff availability
25th Dec 2024 – Closed for Christmas Day UK Bank Holiday
26th Dec 2024 – Closed for Boxing Day UK Bank Holiday
27th Dec 2024 – 8am – 4pm (GMT), open with very limited staff availability
28th Dec 2024 – Closed for weekend
29th Dec 2024 – Closed for weekend
30th Dec 2024 – 8am – 4pm (GMT), open with limited staff availability
31st Dec 2024 – 8am – 4pm (GMT), open with limited staff availability
1st Jan 2024 – Closed for New Year’s Day UK Bank Holiday
2nd Jan 2024 (onwards) – 8am – 4pm (GMT), open as usual


For more information on our holiday schedule, or to track your order, please get in contact with our Customer Support team by using the contact field below. Please note our offices are closed on weekends so messages submitted between Friday 5.30pm (GMT) and Monday 9am (GMT) may experience a longer response time.



Introducing the Icons.com Gift Card!

Give the gift of the world’s best with the all-new Icons.com Gift Card. Simply choose from amounts of £50, £100, £200, £300 or £500, then enter your recipient’s details to send your gift card via email.

Please note: This is an electronic gift card and currently not available as a physical gift card.


Terms and Conditions

1. Redemption

An Icons.com Gift Card (SKU: ICGC) may only be redeemed toward the purchase of eligible products on www.icons.com. Purchases are deducted from the redeemer’s Gift Card balance. If a purchase exceeds the redeemer’s Gift Card balance, the remaining amount must be paid with another payment method. No fees apply to Gift Cards.

2. Validity

Each online purchase of a Gift Card is limited to a maximum value of £500. The minimum value for a Gift Card is £50. At the expiry of the validity period, a Gift Card cannot be used for purchase, reactivated nor can the unused remaining value be refunded. A Gift Card can be used until the balance of the card is zero.

3. Limitations

Gift Cards, including any unused Gift Card balances, expire one year from the date of issuance. Gift Cards may not be redeemed for the purchase of products on any other website owned and operated by us, our affiliates, or any other person or entity, except as indicated by these terms and conditions. Gift Cards cannot be used to purchase other gift cards. Gift Cards cannot be redeemed against shipping costs. Carrier charges will still apply. Gift Cards cannot be reloaded, resold, transferred for value, used for unauthorised commercial purposes, including to facilitate the resale or shipment of goods from Icons.com, redeemed for cash, or used in a manner otherwise prohibited by our terms and conditions.

4. Risk of Loss

The risk of loss for Gift Cards is passed to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient. We are not responsible if any Gift Card is lost or used without your permission.

5. Fraud

We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on Icons.com.

6. Refunds

An Icons.com Gift Card will be returned, refunded, or redeemed for cash at the discretion of Icons Shop Limited, except in instances as required by law.

7. General Terms

The existing Icons.com Terms of Use, Privacy Policy and Returns Policy on purchases from Icons.com apply. Gift Cards are issued by Icons Shop Limited. We reserve the right to require additional verification of your identity, Gift Card or account ownership, or provision of an additional payment instrument, before you are able to apply a Gift Card to your purchase. We reserve the right to change these terms and conditions from time to time at our discretion. All terms and conditions are applicable to the extent permitted by law.