Tag: Christmas

Introducing the Icons.com Gift Card!

Give the gift of the world’s best with the all-new Icons.com Gift Card. Simply choose from amounts of £50, £100, £200, £300 or £500, then enter your recipient’s details to send your gift card via email.

Please note: This is an electronic gift card and currently not available as a physical gift card.


Terms and Conditions

1. Redemption

An Icons.com Gift Card (SKU: ICGC) may only be redeemed toward the purchase of eligible products on www.icons.com. Purchases are deducted from the redeemer’s Gift Card balance. If a purchase exceeds the redeemer’s Gift Card balance, the remaining amount must be paid with another payment method. No fees apply to Gift Cards.

2. Validity

Each online purchase of a Gift Card is limited to a maximum value of £500. The minimum value for a Gift Card is £50. At the expiry of the validity period, a Gift Card cannot be used for purchase, reactivated nor can the unused remaining value be refunded. A Gift Card can be used until the balance of the card is zero.

3. Limitations

Gift Cards, including any unused Gift Card balances, expire one year from the date of issuance. Gift Cards may not be redeemed for the purchase of products on any other website owned and operated by us, our affiliates, or any other person or entity, except as indicated by these terms and conditions. Gift Cards cannot be used to purchase other gift cards. Gift Cards cannot be redeemed against shipping costs. Carrier charges will still apply. Gift Cards cannot be reloaded, resold, transferred for value, used for unauthorised commercial purposes, including to facilitate the resale or shipment of goods from Icons.com, redeemed for cash, or used in a manner otherwise prohibited by our terms and conditions.

4. Risk of Loss

The risk of loss for Gift Cards is passed to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient. We are not responsible if any Gift Card is lost or used without your permission.

5. Fraud

We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on Icons.com.

6. Refunds

An Icons.com Gift Card will be returned, refunded, or redeemed for cash at the discretion of Icons Shop Limited, except in instances as required by law.

7. General Terms

The existing Icons.com Terms of Use, Privacy Policy and Returns Policy on purchases from Icons.com apply. Gift Cards are issued by Icons Shop Limited. We reserve the right to require additional verification of your identity, Gift Card or account ownership, or provision of an additional payment instrument, before you are able to apply a Gift Card to your purchase. We reserve the right to change these terms and conditions from time to time at our discretion. All terms and conditions are applicable to the extent permitted by law.



2024 Holiday Delivery Information and Opening Hours

Looking for our all-important festive delivery dates, opening hours and other important information? You’ve come to the right place.

But, if you can’t find the info you need here, or you have more questions about our holiday schedule, please don’t hesitate to get in touch by giving us a call on 020 3904 7600 or by emailing customersupport@icons.com.

Please note that the dates and times below have been advised to us by both Royal Mail and DHL. We would strongly recommend placing all orders as soon as possible.


Holiday & Christmas Delivery

Our offices and warehouse are closed on Saturdays and Sundays so orders placed between 8am (GMT) on Fridays and 6am (GMT) on Mondays will not be processed until we reopen on the Monday. We always aim to dispatch within 1-2 working days.

This year Christmas Eve falls on a Tuesday. Orders received after the dates outlined below have no guarantee of being delivered in time for Christmas. Orders placed after these dates will be processed once our offices and warehouse reopen on Monday 30th December.


UNFRAMED & ACRYLIC CASED ITEMS

UK mainland – Orders must be placed no later than noon (GMT) on Dec 19th
Rest of the World (ROW) – Orders must be placed no later than noon (GMT) on Dec 15th


CLASSIC, HERO & LICENSED FRAMED ITEMS + PRE-FRAMES

UK mainland – Orders must be placed no later than noon (GMT) on Dec 17th
Rest of the World (ROW) – Orders must be placed no later than noon (GMT) on Dec 13th


**Please note** Dispatch is guaranteed, however, at this time of year, couriers may experience difficulties with bad weather and high work loads. Imports and duties are the responsibilities of the customer and can cause delays.


Icons Office & Warehouse Opening Hours

22nd Dec 2024 – Closed for weekend
23rd Dec 2024 – 8am – 4pm (GMT), open with limited staff availability
24th Dec 2024 – 8am – 1pm (GMT), open with limited staff availability
25th Dec 2024 – Closed for Christmas Day UK Bank Holiday
26th Dec 2024 – Closed for Boxing Day UK Bank Holiday
27th Dec 2024 – 8am – 4pm (GMT), open with very limited staff availability
28th Dec 2024 – Closed for weekend
29th Dec 2024 – Closed for weekend
30th Dec 2024 – 8am – 4pm (GMT), open with limited staff availability
31st Dec 2024 – 8am – 4pm (GMT), open with limited staff availability
1st Jan 2024 – Closed for New Year’s Day UK Bank Holiday
2nd Jan 2024 (onwards) – 8am – 4pm (GMT), open as usual


For more information on our holiday schedule, or to track your order, please get in contact with our Customer Support team by using the contact field below. Please note our offices are closed on weekends so messages submitted between Friday 5.30pm (GMT) and Monday 9am (GMT) may experience a longer response time.



2023 Holiday Delivery Information & Opening Hours

Looking for our all-important festive delivery dates, opening hours and other important information? You’ve come to the right place.

But, if you can’t find the info you need here, or you have more questions about our holiday schedule, please don’t hesitate to get in touch by giving us a ring on 020 3904 7600 or by emailing customersupport@icons.com.

Please note that the dates and times below have been advised to us by both Royal Mail and DHL but we would strongly recommend placing any and all orders as soon as possible.


Holiday & Christmas Delivery

Our offices and warehouse are closed on Saturdays and Sundays so orders placed between 5.30pm (GMT) on Fridays and 9am (GMT) on Mondays will not be processed until we reopen the following week. We always aim to dispatch within 1-2 working days.

This year Christmas Eve falls on a Sunday. Orders received after the dates outlined below have no guarantee of being delivered in time for Christmas. Orders placed after these dates will be processed once our offices and warehouse reopen on January 2nd, 2024.


UNFRAMED, DELUXE PACKAGED & ACRYLIC CASED ITEMS

UK mainland – Orders must be placed no later than noon (GMT) on Dec 19th

Rest of the World (ROW) – Orders must be placed no later than noon (GMT) on Dec 15th


CLASSIC, HERO & LICENSED FRAMED ITEMS + PRE-FRAMES

UK mainland – Orders must be placed no later than noon (GMT) on Dec 17th

Rest of the World (ROW) – Orders must be placed no later than noon (GMT) on Dec 13th


*Please note* Dispatch is guaranteed, however, at this time of year, couriers may experience difficulties with bad weather and high work loads. Imports and duties are the responsibilities of the customer and can cause delays.


Icons Office and Warehouse Opening Hours

22nd Dec 2023 – 8am – 1pm (GMT), open with limited staff availability
23rd Dec 2023 – Closed for weekend
24th Dec 2023 – Closed for weekend
25th Dec 2023 – Closed for UK Christmas Day Holiday
26th Dec 2023 – Closed for UK Boxing Day Holiday
27th Dec 2023 – 8am – 4pm (GMT), open with limited staff availability
28th Dec 2023 – 8am – 4pm (GMT), open with limited staff availability
29th Dec 2023 – 8am – 4pm (GMT), open with limited staff availability
30th Dec 2023 – Closed for weekend
31st Dec 2023 – Closed for weekend
1st Jan 2024 – Closed for UK New Year’s Day Holiday
2nd Jan 2024 (onwards) – 8am – 4pm (GMT), open as usual


For more information on our holiday schedule, or to track your order, please get in contact with our Customer Support team by using the contact field below. Please note our offices are closed on weekends so messages submitted between Friday 5.30pm (GMT) and Monday 9am (GMT) may experience a longer response time.



2022 Christmas Delivery Information & Opening Hours

Looking for our all-important festive delivery dates, opening hours and other important information? You’ve come to the right place.

But, if you can’t find the info you need here, or you have more questions about our holiday schedule, please don’t hesitate to get in touch by giving us a ring on 020 3904 7600, by emailing customersupport@icons.com or speaking to our team via Facebook, Twitter or Instagram.

Please note that the dates and times below have been advised to us by both Royal Mail and DHL but we would strongly recommend placing any and all orders as soon as possible.


Christmas Delivery

Our offices and warehouse are closed on Saturdays and Sundays so orders placed between 5.30pm (GMT) on Fridays and 9am (GMT) on Mondays will not be processed until we reopen the following week. We always aim to dispatch within 1-2 working days.

This year Christmas Eve falls on a Saturday. Orders received after the dates outlined below have no guarantee of being delivered in time for Christmas. Orders placed after these dates will be processed once our offices and warehouse reopen on January 3rd, 2022.


UNFRAMED, DELUXE PACKAGED & ACRYLIC CASED ITEMS

UK mainland – Orders must be placed no later than noon (GMT) on Dec 22nd

Rest of the World (ROW) – Orders must be placed no later than noon (GMT) on Dec 17th


CLASSIC, HERO & LICENSED FRAMED ITEMS + PRE-FRAMES

UK mainland – Orders must be placed no later than noon (GMT) on Dec 20th

Rest of the World (ROW) – Orders must be placed no later than noon (GMT) on Dec 14th


*Please note* Dispatch is guaranteed, however, at this time of year, couriers may experience difficulties with bad weather and high work loads. Imports and duties are the responsibilities of the customer and can cause delays.

Icons Office and Warehouse Opening Hours

23rd Dec 2022 – 8am – 1pm (GMT), open with limited staff availability
24th Dec 2022 – Closed for Christmas Eve Holiday
25th Dec 2022 – Closed for Christmas Day Holiday
26th Dec 2022 – Closed for Boxing Day Holiday
27th Dec 2022 – Closed for UK Bank Holiday
28th Dec 2022 – Closed for UK Bank Holiday
29th Dec 2022 – 8am – 4pm (GMT), open with limited staff availability
30th Dec 2022 – 8am – 4pm (GMT), open with limited staff availability
31st Dec 2022 – 8am – 4pm (GMT), open with limited staff availability
1st Jan 2023 – Closed for weekend
2nd Jan 2023 – Closed for UK Bank Holiday
3rd Jan 2023 (onwards) – 8am – 4pm (GMT)


For more information on our Christmas schedule, or to track your order, please get in contact with our Customer Support team by using the contact field below. Please note our offices are closed on weekends so messages submitted between Friday 5.30pm (GMT) and Monday 9am (GMT) may experience a longer response time.



2021 Christmas Delivery Information & Opening Hours

Looking for our all-important delivery dates, opening hours and other important information? You’ve come to the right place.

But, if you can’t find the info you need or you have more questions about our festive schedule, please don’t hesitate to get in touch by giving us a ring on 020 3904 7600, by emailing customersupport@icons.com or speaking to our team via Facebook, Twitter or Instagram.

Please note that the dates and times below have been advised to us by both Royal Mail and DHL but we would strongly recommend placing any and all orders as soon as possible. Though we will endeavour to deliver every order on time and smoothly, the knock-on effects of Covid-19 mean there may be external supply chain and delivery issues this Holiday season that are beyond our control.


Christmas Delivery

Our offices and warehouse are closed on Saturdays and Sundays so orders placed between 5.30pm (GMT) on Fridays and 9am (GMT) on Mondays will not be processed until we reopen the following week. We always aim to dispatch within 1-2 working days.

This year Christmas Eve falls on a Friday. Orders received after the dates outlined below have no guarantee of being delivered in time for Christmas. Orders placed after these dates will be processed once our offices and warehouse reopen on January 3rd, 2021.


UNFRAMED, DELUXE PACKAGED & ACRYLIC CASED ITEMS

UK, Europe & North America – Orders must be placed no later than noon (GMT) on Dec 22nd

Mainland Europe & North America – Orders must be placed no later than noon (GMT) on Dec 21st

Rest of the World (ROW) – Orders must be placed no later than noon (GMT) on Dec 17th


CLASSIC, HERO & LICENSED FRAMED ITEMS + PRE-FRAMES

UK – Orders must be placed no later than noon (GMT) on Dec 20th

Europe, North America – Orders must be placed no later than noon (GMT) on Dec 17th

ROW – Orders must be placed no later than noon (GMT) on Dec 14th


*Please note* Dispatch is guaranteed, however, at this time of year, couriers may experience difficulties with bad weather and high work loads. Imports and duties are the responsibilities of the customer and can cause delays.

Icons Office and Warehouse Opening Hours

Up to (and including) Thursday December 23rd: Monday – Friday, 9am to 4:30pm (GMT)

Friday December 24th: 9am – 12pm (GMT) with limited staff availability

From Friday December 24th up to (and including) Tuesday December 28th: Closed

From Wednesday December 29th up to (and including) Friday December 31st: 9am – 4.30pm (GMT) with limited staff availability

Tuesday January 4th onwards: Monday – Friday, 9am to 4:30pm (GMT)


For more information on our Christmas schedule, or to track your order, please get in contact with our Customer Support team by using the contact field below. Please note our offices are closed on weekends so messages submitted between Friday 5.30pm (GMT) and Monday 9am (GMT) may experience a longer response time.



2020 Christmas Delivery Information & Opening Hours

We’re all familiar with the mad rush that engulfs the days and weeks leading up to Christmas. With all the frantic preparation, it’s easy to feel like you never have enough hours in the day. That’s why we like to be crystal clear about our dispatch and delivery dates over the festive period – to give you that extra peace of mind when ordering a special gift from Icons.com.

So, if you’re looking for our all-important delivery dates, opening hours and other important information, you’ve come to the right place. But, if you can’t find the info you need or you have more questions about our festive schedule, please don’t hesitate to get in touch by giving us a ring on 020 3904 7600, by emailing customersupport@icons.com or speaking to our team via Facebook, Twitter or Instagram.


Christmas Delivery

Our offices and warehouse are closed on Saturdays and Sundays so orders placed between 5.30pm (GMT) on Fridays and 9am (GMT) on Mondays will not be processed until we reopen the following week. We always aim to dispatch within 1-2 working days.

This year Christmas Eve falls on a Thursday. Orders received after the dates outlined below have no guarantee of being delivered in time for Christmas. Orders placed after these dates will be processed once our offices and warehouse reopen on January 4th, 2021.

Unframed, Gift Box & Display Case Items (via DHL)

UK, Europe & North America – To deliver for Dec 24th, orders must be placed no later than noon (GMT) on Dec 22nd

Mainland Europe & North America – To deliver for Dec 24th, orders must be placed no later than noon (GMT) on Dec 20th

Rest of the World (ROW) – To deliver for Dec 24th, orders must be placed no later than noon (GMT) on Dec 16th

Classic Framed & Pre-Framed Items (via DHL)

UK – To deliver for Dec 24th, orders must be placed no later than noon (GMT) on Dec 20th

Europe, North America – To deliver for Dec 24th, orders must be placed no later than noon (GMT) on Dec 17th

ROW – To deliver for Dec 24th, orders must be placed no later than noon (GMT) on Dec 16th

Standard, Licensed and Premium Framed Items (via FedEx)

UK, Europe & North America – To deliver for Dec 23rd, orders must be placed no later than noon (GMT) on Dec 10th

*Please note* Dispatch is guaranteed, however, at this time of year, couriers may experience difficulties with bad weather and high work loads. Imports and duties are the responsibilities of the customer and can cause delays.

Icons Office and Warehouse Opening Hours

Up to (and including) Tuesday December 22nd: Monday – Friday, 9am to 5:30pm (GMT)

Wednesday December 23rd: 9am – 12pm (GMT)

From Thursday December 24th up to (and including) Friday January 1st: Closed

Monday January 4th onwards: Monday – Friday, 9am to 5:30pm (GMT)


For more information on our Christmas schedule, or to track your order, please get in contact with our Customer Support team by using the contact field below. Please note our offices are closed on weekends so messages submitted between Friday 5.30pm (GMT) and Monday 9am (GMT) may experience a longer response time.



2017 Christmas Delivery Information & Opening Hours

We’re all familiar with the mad rush that engulfs the days and weeks leading up to Christmas. With all the frantic preparation, it’s easy to feel like you never have enough hours in the day. That’s why we like to be crystal clear about our dispatch and delivery dates over the festive period – to give you that extra peace of mind when ordering a special gift from Icons.com.

So, if you’re looking for our all-important delivery dates, opening hours and other important information, you’ve come to the right place. But if you can’t find the info you need or you have more questions about our Christmas schedule, please don’t hesitate to get in touch by giving us a ring on 0207 267 3934, by emailing customersupport@icons.com or speaking to our team via Facebook, Twitter or Instagram.

 

Christmas Delivery

Our offices and warehouse are closed on Saturdays and Sundays so orders placed between 5.30pm (GMT) on Fridays and 9am (GMT) on Mondays will not be processed until we reopen the following week. We always aim to dispatch within 1-2 working days.

This year Christmas Eve falls on a Sunday. The final day for delivery before Christmas to the UK, Europe and North America will be Saturday December 23rd. The final day for delivery before Christmas to the rest of the world (ROW) will be Friday December 22nd. Orders received after the dates outlined below have no guarantee of being delivered in time for Christmas. Orders placed after these dates will be processed once our offices and warehouse reopen on January 2nd, 2018.

Unframed and Pre-Framed Items (via FedEx)

UK, Europe & North America – To deliver for Dec 23rd, orders must be placed no later than noon (GMT) on Dec 21st

ROW – To deliver for Dec 22nd, orders must be placed no later than noon (GMT) on Dec 18th

Classic Framed Items (via DHL)

UK – To deliver for Dec 23rd, orders must be placed no later than noon (GMT) on Dec 18th

Europe, North America & ROW – To deliver for Dec 22nd, orders must be placed no later than noon (GMT) on Dec 14th

Standard, Licensed and Premium Framed Items (via FedEx)

UK, Europe & North America – To deliver for Dec 23rd, orders must be placed no later than noon (GMT) on Dec 13th

ROW – To deliver for Dec 23rd, orders must be placed no later than noon (GMT) on Dec 11th

*Please note* Dispatch is guaranteed, however, at this time of year, couriers may experience difficulties with bad weather and high work loads. Imports and duties are the responsibilities of the customer and can cause delays.

 

Icons Office and Warehouse Opening Hours

Up to (and including) Thursday December 21stMonday – Friday, 9am to 5:30pm (GMT)

Friday December 22nd: 9am – 12pm (GMT)

From Saturday December 23rd up to (and including) Monday January 1stClosed

Tuesday January 2nd onwardsMonday – Friday, 9am to 5:30pm (GMT)

 


For more information on our Christmas schedule, or to track your order, please get in contact with our Customer Support team by using the contact field below. Please note our offices are closed on weekends so messages submitted between Friday 5.30pm (GMT) and Monday 9am (GMT) may experience a longer response time.