2025 Christmas Delivery Info

Looking for our all-important festive delivery dates, opening hours and other important information? You’ve come to the right place.


If you can’t find the info you need, or you have more questions about our holiday schedule, please get in touch by giving us a call on 020 3904 7600 or by emailing customersupport@icons.com.

**Please note** the dates and times below have been advised to us by both Royal Mail and DHL. We would strongly recommend placing all orders as soon as possible. Dispatch is guaranteed, however, at this time of year, couriers may experience difficulties with bad weather and high work loads. Imports and duties are the responsibilities of the customer and can cause delays.

Holiday & Christmas Delivery

Typically, orders placed after 8am GMT on Friday do not get processed until our warehouse reopens after the weekend on Monday morning. We aim to dispatch every order within 1-2 working days. Orders placed after the dates outlined below have no guarantee of being delivered in time for Christmas. They will instead be processed once our warehouse reopens on Monday 29th December.

Orders of Unframed & Acrylic Cased Items

UK mainland

Deadline: noon (GMT) on Dec 22nd

 

Europe (EU & Non-EU)

Deadline: noon (GMT) on Dec 18th

 

USA, Canada, & Mexico

Deadline: noon (GMT) on Dec 17th

 

Rest of the World (ROW)

Deadline: noon (GMT) on Dec 17th

Orders of Classic, Hero, Licensed Framed Items

UK mainland

Deadline: noon (GMT) on Dec 19th

 

Europe (EU & Non-EU)

Deadline: noon (GMT) on Dec 16th

 

USA, Canada, & Mexico

Deadline: noon (GMT) on Dec 15th

 

Rest of the World (ROW)

Deadline: noon (GMT) on Dec 15th

Office & Warehouse Opening Hours

23rd Dec 2025

8am – 4pm (GMT)

Open with limited staff availability

 

24th Dec 2025

8am – 1pm (GMT)

Open with limited staff availability

 

25th Dec 2025

Closed for UK Christmas Day Holiday

 

26th Dec 2025

Closed for UK Boxing Day Holiday

 

27th Dec 2025

Closed for weekend

 

28th Dec 2025

Closed for weekend

 

29th Dec 2025

8am – 4pm (GMT)

Open with limited staff availability

 

30th Dec 2025

8am – 4pm (GMT)

Open with limited staff availability

 

31st Dec 2025

8am – 4pm (GMT)

Open with limited staff availability

 

1st Jan 2026

Closed for UK New Year’s Day Holiday

 

2nd Jan 2026 (onwards)

8am – 4pm (GMT)

Open as usual

For more information on our holiday schedule, or to track your order, please get in contact with our Customer Support 020 3904 7600 or by emailing customersupport@icons.com. Please note our offices are closed on weekends so messages submitted between Friday 5.30pm (GMT) and Monday 9am (GMT) may experience a longer response time.