2025 Christmas Delivery Info

Looking for our all-important festive delivery dates, opening hours and other important information? You’ve come to the right place.


If you can’t find the info you need, or you have more questions about our holiday schedule, please get in touch by giving us a call on 630-857-9043 or by emailing customersupport@icons.com.

**Please note** the dates and times below have been advised to us by our selected carriers. We would strongly recommend placing all orders as soon as possible. Dispatch is guaranteed, however, at this time of year, couriers may experience difficulties with bad weather and high work loads. Imports and duties are the responsibilities of the customer and can cause delays.

Holiday & Christmas Delivery

Typically, orders placed after 5pm CT on Friday do not get processed until our warehouse reopens after the weekend on Monday morning. We aim to dispatch orders of framed items within 4-5 days and unframed items within 1-2 working days. Orders placed after the dates outlined below have no guarantee of being delivered in time for Christmas. They will instead be processed once our warehouse reopens on Monday 29th December.

Orders of Unframed & Acrylic Cased Items

Continental U.S.

Deadline: noon (CT) on Dec 22nd

 

Alaska & Hawaii

Deadline: noon (CT) on Dec 18th

Orders of Classic, Hero, Licensed Framed Items

Continental U.S.

Deadline: noon (CT) on Dec 18th

 

Alaska & Hawaii

Deadline: noon (CT) on Dec 16th

Office & Warehouse Opening Hours

23rd Dec 2025

9am – 5pm (CT)

Open with limited staff availability

 

24th Dec 2025

9am – 12pm (CT)

Open with limited staff availability

 

25th Dec 2025

Closed for U.S. Christmas Day Holiday

 

26th Dec 2025

Closed for U.S. Holiday

 

27th Dec 2025

Closed for weekend

 

28th Dec 2025

Closed for weekend

 

29th Dec 2025

9am – 5pm (CT)

Open with limited staff availability

 

30th Dec 2025

9am – 5pm (CT)

Open with limited staff availability

 

31st Dec 2025

9am – 12pm (CT)

Open with limited staff availability

 

1st Jan 2026

Closed for U.S. New Year’s Day Holiday

 

2nd Jan 2026 (onwards)

9am – 5pm (CT)

Open as usual

For more information on our holiday schedule, or to track your order, please get in contact with our Customer Support 630-857-9043 or by emailing customersupport@icons.com. Please note our offices are closed on weekends so messages submitted between Friday 5pm (CT) and Monday 9am (CT) may experience a longer response time.