{"id":2379,"date":"2021-03-15T18:39:59","date_gmt":"2021-03-15T18:39:59","guid":{"rendered":"https:\/\/www.icons.com\/news\/?p=2379"},"modified":"2021-03-29T16:25:08","modified_gmt":"2021-03-29T16:25:08","slug":"covid-19-update-delays-to-dispatch","status":"publish","type":"post","link":"https:\/\/www.icons.com\/news\/2021\/03\/15\/covid-19-update-delays-to-dispatch\/","title":{"rendered":"COVID-19 UPDATE: Delays to Dispatch"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" data-attachment-id=\"1771\" data-permalink=\"https:\/\/www.icons.com\/news\/2018\/09\/11\/take-a-tour-of-our-brand-new-warehouse-and-operations-centre\/a1-sporting-memorabilia-icons-photos-matt-hardy-photography-2-of-2\/\" data-orig-file=\"https:\/\/icons.com\/news\/wp-content\/uploads\/2018\/09\/A1-Sporting-Memorabilia-Icons-Photos-Matt-Hardy-Photography-2-of-2-scaled.jpg\" data-orig-size=\"2560,1707\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"A1-Sporting-Memorabilia-Icons-Photos-Matt-Hardy-Photography (2 of 2)\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/icons.com\/news\/wp-content\/uploads\/2018\/09\/A1-Sporting-Memorabilia-Icons-Photos-Matt-Hardy-Photography-2-of-2-300x200.jpg\" data-large-file=\"https:\/\/icons.com\/news\/wp-content\/uploads\/2018\/09\/A1-Sporting-Memorabilia-Icons-Photos-Matt-Hardy-Photography-2-of-2-1024x683.jpg\" src=\"https:\/\/www.icons.com\/news\/wp-content\/uploads\/2018\/09\/A1-Sporting-Memorabilia-Icons-Photos-Matt-Hardy-Photography-2-of-2-1024x683.jpg\" alt=\"\" class=\"wp-image-1771\" srcset=\"https:\/\/icons.com\/news\/wp-content\/uploads\/2018\/09\/A1-Sporting-Memorabilia-Icons-Photos-Matt-Hardy-Photography-2-of-2-1024x683.jpg 1024w, https:\/\/icons.com\/news\/wp-content\/uploads\/2018\/09\/A1-Sporting-Memorabilia-Icons-Photos-Matt-Hardy-Photography-2-of-2-2048x1365.jpg 2048w, https:\/\/icons.com\/news\/wp-content\/uploads\/2018\/09\/A1-Sporting-Memorabilia-Icons-Photos-Matt-Hardy-Photography-2-of-2-300x200.jpg 300w, https:\/\/icons.com\/news\/wp-content\/uploads\/2018\/09\/A1-Sporting-Memorabilia-Icons-Photos-Matt-Hardy-Photography-2-of-2-768x512.jpg 768w, https:\/\/icons.com\/news\/wp-content\/uploads\/2018\/09\/A1-Sporting-Memorabilia-Icons-Photos-Matt-Hardy-Photography-2-of-2-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>MARCH 29, 2021 UPDATE<\/strong> \u2014 <strong>OUR DISPATCH OPERATION IS NOW FULLY OPERATIONAL AGAIN, WITH EXPECTED DISPATCH TIMES BACK TO THEIR USUAL 1-2 WORKING DAY TIMELINE FOR UNFRAMED ITEMS AND 3-4 WORKING DAYS FOR FRAMED ITEMS.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>For more of the latest information on dispatch and delivery, please contact customersupport@icons.com.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Icons.com is sorry to announce that dispatch and delivery of some orders from Icons.com are now subject to minor delays.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is due to the fact that several warehouse staff are currently in isolation, in accordance with medical and government protocols, as well as unexpected framing material supply issues. Therefore, all framed items purchased from Icons.com are now taking longer than usual to process and dispatch. Please now allow<strong> 8-10 working days for orders of all framed items<\/strong>, except Black Wooden Framed photos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note that purchases of Acrylic Cased memorabilia are not currently subject to delays.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>UPDATED DISPATCH &amp; DELIVERY ESTIMATES:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Framed shirts \u2013 8-10 working days for dispatch + DHL delivery timescales<\/li><li>Framed boots\/gloves \u2013 8-10 working days for dispatch + DHL delivery timescales<\/li><li>Framed photos \u2013 3-4 working days for dispatch + DHL delivery timescales<\/li><li>Display case items \u2013 3-4 working days for dispatch + DHL delivery timescales<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All of us at Icons.com thank you for your patience and understanding during this time. We will endeavour to update this blog in due course.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><em>For more of the latest information on dispatch and delivery, please contact customersupport@icons.com.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MARCH 29, 2021 UPDATE \u2014 OUR DISPATCH OPERATION IS NOW FULLY OPERATIONAL AGAIN, WITH EXPECTED DISPATCH TIMES BACK TO THEIR USUAL 1-2 WORKING DAY TIMELINE FOR UNFRAMED ITEMS AND 3-4 WORKING DAYS FOR FRAMED ITEMS. For more of the latest information on dispatch and delivery, please contact customersupport@icons.com. Icons.com is sorry to announce that dispatch&#8230; <\/p>\n<div class=\"read-more navbutton\"><a href=\"https:\/\/www.icons.com\/news\/2021\/03\/15\/covid-19-update-delays-to-dispatch\/\">Read More<i class=\"fa fa-angle-double-right\"><\/i><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[331],"tags":[474,482,483,295,478,436],"class_list":["post-2379","post","type-post","status-publish","format-standard","hentry","category-announcements","tag-annoucements","tag-coronavirus","tag-covid-19","tag-delivery-information","tag-dispatch-and-delivery-information","tag-warehouse"],"aioseo_notices":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pfQcey-Cn","jetpack-related-posts":[{"id":2553,"url":"https:\/\/www.icons.com\/news\/2021\/12\/09\/2021-christmas-delivery-information-opening-hours\/","url_meta":{"origin":2379,"position":0},"title":"2021 Christmas Delivery Information &#038; Opening Hours","author":"Icons.com","date":"December 9, 2021","format":false,"excerpt":"Looking for our\u00a0all-important delivery dates, opening hours and other important information? You've come to the right place. But, if you can't find the info you need or you have more questions about our festive schedule,\u00a0please don't hesitate to get in touch by giving us a ring on\u00a0020 3904 7600, by\u2026","rel":"","context":"In &quot;Announcements&quot;","block_context":{"text":"Announcements","link":"https:\/\/www.icons.com\/news\/category\/announcements\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/icons.com\/news\/wp-content\/uploads\/2017\/12\/Christmas-Delivery-Info-Social.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/icons.com\/news\/wp-content\/uploads\/2017\/12\/Christmas-Delivery-Info-Social.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/icons.com\/news\/wp-content\/uploads\/2017\/12\/Christmas-Delivery-Info-Social.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/icons.com\/news\/wp-content\/uploads\/2017\/12\/Christmas-Delivery-Info-Social.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":2215,"url":"https:\/\/www.icons.com\/news\/2020\/11\/28\/2020-christmas-delivery-information-opening-hours\/","url_meta":{"origin":2379,"position":1},"title":"2020 Christmas Delivery Information &#038; Opening Hours","author":"Icons.com","date":"November 28, 2020","format":false,"excerpt":"We're all familiar with the mad rush that engulfs the days and weeks leading up to Christmas. With all the frantic preparation, it's easy to feel like you never have enough hours in the day.\u00a0That's why we like to be crystal clear about our dispatch and delivery dates over the\u2026","rel":"","context":"In &quot;Announcements&quot;","block_context":{"text":"Announcements","link":"https:\/\/www.icons.com\/news\/category\/announcements\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/icons.com\/news\/wp-content\/uploads\/2017\/12\/Christmas-Delivery-Info-Social.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/icons.com\/news\/wp-content\/uploads\/2017\/12\/Christmas-Delivery-Info-Social.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/icons.com\/news\/wp-content\/uploads\/2017\/12\/Christmas-Delivery-Info-Social.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/icons.com\/news\/wp-content\/uploads\/2017\/12\/Christmas-Delivery-Info-Social.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":2822,"url":"https:\/\/www.icons.com\/news\/2022\/12\/12\/2022-christmas-delivery-information-opening-hours\/","url_meta":{"origin":2379,"position":2},"title":"2022 Christmas Delivery Information &#038; Opening Hours","author":"Icons.com","date":"December 12, 2022","format":false,"excerpt":"Looking for our\u00a0all-important festive delivery dates, opening hours and other important information? You've come to the right place. But, if you can't find the info you need here, or you have more questions about our holiday schedule,\u00a0please don't hesitate to get in touch by giving us a ring on\u00a0020 3904\u2026","rel":"","context":"In &quot;Announcements&quot;","block_context":{"text":"Announcements","link":"https:\/\/www.icons.com\/news\/category\/announcements\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/icons.com\/news\/wp-content\/uploads\/2022\/12\/Christmas-Delivery-Times-2022.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/icons.com\/news\/wp-content\/uploads\/2022\/12\/Christmas-Delivery-Times-2022.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/icons.com\/news\/wp-content\/uploads\/2022\/12\/Christmas-Delivery-Times-2022.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/icons.com\/news\/wp-content\/uploads\/2022\/12\/Christmas-Delivery-Times-2022.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/icons.com\/news\/wp-content\/uploads\/2022\/12\/Christmas-Delivery-Times-2022.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/icons.com\/news\/wp-content\/uploads\/2022\/12\/Christmas-Delivery-Times-2022.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":1441,"url":"https:\/\/www.icons.com\/news\/2017\/12\/13\/christmas-2017\/","url_meta":{"origin":2379,"position":3},"title":"2017 Christmas Delivery Information &#038; Opening Hours","author":"Icons.com","date":"December 13, 2017","format":false,"excerpt":"We're all familiar with the mad rush that engulfs the days and weeks leading up to Christmas. With all the frantic preparation, it's easy to feel like you never have enough hours in the day.\u00a0That's why we like to be crystal clear about our dispatch and delivery dates over the\u2026","rel":"","context":"In &quot;Announcements&quot;","block_context":{"text":"Announcements","link":"https:\/\/www.icons.com\/news\/category\/announcements\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.icons.com\/news\/wp-content\/uploads\/2017\/12\/Christmas-Delivery-Info-Social.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.icons.com\/news\/wp-content\/uploads\/2017\/12\/Christmas-Delivery-Info-Social.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.icons.com\/news\/wp-content\/uploads\/2017\/12\/Christmas-Delivery-Info-Social.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.icons.com\/news\/wp-content\/uploads\/2017\/12\/Christmas-Delivery-Info-Social.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":3213,"url":"https:\/\/www.icons.com\/news\/2023\/11\/27\/2023-holiday-delivery-information-opening-hours\/","url_meta":{"origin":2379,"position":4},"title":"2023 Holiday Delivery Information &amp; Opening Hours","author":"Icons.com","date":"November 27, 2023","format":false,"excerpt":"Looking for our all-important festive delivery dates, opening hours and other important information? 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