Returns Policy

Icons are confident that customers will be pleased and 100% satisfied with our product.


Every item we sell is 100% authentic, of the highest standard and as described on site. As such we take the upmost care to ensure you will receive our goods well packaged and safely shipped.


In the unlikely event that your item is received damaged we can arrange a replacement for you, please contact customersupport@icons.com


If you find you are dissatisfied with your order, you may return for an exchange or refund, providing they are in a new and unused condition. Please note that the customer is responsible for return postage costs.


You must notify us of any missing items, incorrectly received or unwanted items within 14 days and return the item to us within 30 days.


Before you return an item, please contact us.


Icons' returns address is:


Icons.com
Unit 6
Airfield Industrial Estate 
Airfield Way
Christchurch
Dorset
BH23 3PE 
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