Icons.com home page | Signed Football Memorabilia
Back to top

About Icons

The Icons signed football memorabilia shop was initially a small part of the popular personal players website of leading footballers www.icons.com. At the outset in 1999, Icons.com provided personal websites for Ryan Giggs, Dennis Bergkamp and Henrik Larsson amongst many others.

The idea for developing the Icons shop came from the great relationships we had with these leading players.

We realised that there was a huge demand from fans around the world for 100 per cent authentic signed football memorabilia. Over the years, we have travelled far and wide to carry out exclusive signing sessions with the world's greatest ever footballers: Pele, Diego Maradona, Leo Messi, Cristiano Ronaldo, Iker Casillas, Steven Gerrard, Eric Cantona, Zinedine Zidane and Ronaldo - the list goes on and on.

In 2007 we re-launched the Icons website as a standalone shop and concentrated on satisfying this demand for quality signed products from the biggest names in the game. As football fans ourselves, we want the best products from best players too.

Our aim now is simple; to provide our customers with the best range of authentic signed football memorabilia there is. Now we also provide signed memorabilia from the biggest names in sport such as Michael Jordan, Muhammad Ali and Tiger Woods.

You can view our entire range on this website, or take a look at a selection of our items in Harrods, London, UK.

Back to top

Who's Who at Icons.com

Name: Edward Freedman

Job Title: Non-Executive Chairman, Icons.com

Job Role: Edward brings his vast retail and football knowledge to the Icons operation and is involved in all the major deals, initiatives and decisions.

Background: Edward has over 40 years experience in the retail industry and in the late 80s was Managing Director of Tottenham Hotspur. He then moved to Manchester United and became Managing Director of Manchester United Merchandising from 1992 onwards. Over the next six years he transformed the commercial side of the club's operation and built the Manchester United into the biggest brand in world football. He was also a key player in the formation of the Premier League and was hailed by The Economist as "football's merchandising guru".

Team: Manchester United

Favourite current player: Cristiano Ronaldo

Favourite ever players: Pele, Johan Cruyff, Eric Cantona

Greatest player ever seen live: Pele in the '66 World Cup at Goodison Park when Portugal kicked him off the park

Favourite footballing moment: Has to be winning the World Cup in '66

Playing record: Played for London School Boys then had to go on an actually earn a living

Contact: Phone: 020 7267 3934 Email: edward@icons.com

 

Name: Dan Jamieson

Job Title: Managing Director, Icons.com

Job Role: As Icons MD Dan runs business day to day; overseeing the marketing and supply operations, negotiating third party deals and planning the growth of the company.

Background: Graduating with an Economics degree from Cambridge University, Dan has worked in media marketing for 13 years, working for the Guardian & Observer newspapers, Channel 4 and being Head of Marketing for Capital Radio. He worked at Zone, Icons' parent company, for three years as a digital strategist and developed the plan for the Icons website re-launch in 2008.

Team: Growing up in the city in the glory years of the 70s and 80s it was inevitable that he would become a dedicated Liverpool fan.

Favourite current player: Luis Suarez

Favourite ever players: Diego Maradona, Ian Rush, Paul Gascoigne

Greatest player ever seen live: Kenny Dalglish

Favourite footballing moment: Champions League Final 2005, Istanbul

Playing record: Dan is player-chairman of Grantchester Road, a Sunday League football team entering its 14th season and is dreaming of a return to the top flight and a possible cup run.

Contact: Phone: 020 7267 6640 Email: dan@icons.com

 

Name: Ben Soley

Job Title: Marketing and Promotions Executive, Icons.com

Job Role: As Icons Marketing & Promotions Executive, Ben is responsible for the marketing of Icons’ range and promoting the Icons brand to the adoring footballing world.

Background: Ben joined the Icons team fresh out of the University of Essex with a degree in Psychology. At the university, Ben ran two radio shows and a weekly club night. He ran thriving promotional campaigns for these that saw the club night become one of the most successful student nights in Colchester. From these experiences, as well as a stint in Vodafone’s Marketing department, Ben knows how to market any product to an audience.

In addition, Ben has had articles published in the university paper and online. His journalistic experience adds depth, and good spelling, to our writing team while his organisational skills make sure promotional drives are run smoothly and efficiently.

Team: Liverpool. As a lad from London, Ben still managed to get to Anfield on a semi-regular basis and is yet to see them loose at home, although they have never won an away game whilst he has been in attendance, which he feels solely responsible for.

Favourite current player:  Pepe Reina, Philippe Coutinho, Steven Gerrard. 

Favourite ever players: Robbie Fowler, Original Ronaldo and Zidane.

Greatest player ever seen live: Steven Gerrard, Xabi Alonso and Dennis Bergkamp.

Favourite footballing moment: Undoubtedly, Liverpool winning the UEFA Champions League.

Playing record: Winning the F.A. Cup final without a goalkeeper on Championship Manager 2011. In terms of actual playing record, youngster Ben was awarded ‘player of the day’, and later the illustrious ‘player of the week’ award, at Queens Park Rangers training sessions. Unfortunately Ben, like Arsenal, hasn’t managed to add to his silverware collection since 2005.

Contact: Phone: 020 7267 0151 Email: ben@icons.com

 

Name: Margaret Plunkett

Job Title:  Head of Customer Service  

Job Role: Margaret ensures all Icons customers receive the upmost in customer service. Margaret answers customers questions by email and on the phone as well as supervising the delivery of every single order. 

Background:  Margaret  has over 20 years experience in customer service. She has been an invaluable part of the Icons workforce since joining two years ago.

Team: Arsenal

Favourite current player: Alex Oxlade Chamberlain, Olivier Giroud and Gervinho.

Favourite ever players: Dennis Bergkamp, Thierry Henry and Tony Adams.

Greatest players ever seen live: See above.

Favourite footballing moment: Arsenal's league dominance circa the late 1990s

Playing record: Margaret's playing history is not limited to football, and she actually captained her high school netball team to glory more than once over several years.

Contact: Phone: 020 7267 3934 Email: margaret@icons.com

 

Name: Al Horner

Job Title: Editorial Intern

Job Role: As the Editorial Intern, Al's role is to ensure all the content on Icons' website is up to date, accurate and well written. He is also responsible for the management of our social network presence across all channels.

Background: Al has worked as a journalist for two years, previously as a staff writer for Q Magazine and freelance for music titles including NME, MOJO, Drowned in Sound and Kerrang. Now making inroads into sports journalism and radio, he has also appeared as a guest on BBC South Today and 6 Music programmes.

Team: West Ham

Favourite current player: Lionel Messi

Favourite ever players: Zidane, Ronaldinho, Ronaldo.

Greatest player ever seen live: David Beckham.

Favourite footballing moment: Gary Neville’s howl at Chelsea’s winning goal against Barcelona in the 2011-2012 Champions League semi-finals.

Playing record: The talismanic heartbeat of Bagshot Lea FC U16s, whose relegation from the North East Hampshire Youth League Division 2 haunts Al to this today.

Contact: Phone: 020 7267 9069 Email: al@icons.com

 

Name: Javier Urrutia

Job Title: Business Intern

Job Role: Utilising his language skills, Javier helps with the business end of Icons and helps maintain the Spanish Icons site.

Background:  Recently graduated with a Management and Business Administration degree from Basque Country University, Icons has offered him the opportunity to put his knowledge in practice. He is a football fan and working in Icons is the best place to start. 

Team: Athletic Club

Favourite current player: Lionel Messi

Favourite ever players: Ronaldo, Ronaldinho, Maradona, Pele

Greatest player ever seen live: Lionel Messi

Favourite footballing moment: Final of the World Cup 2010 when Iniesta scored the goal in the 116th minute giving the first World Cup to Spain.

Playing career: He has been playing football since he was 6 years old, and nowadays he plays in a first regional team in the Basque country called Gazteluzarra

Contact: javier@icons.com

 

 

Name: Scott Hutchison

Job Title: North America Business Development, Central & East Coast Region, Icons.com

Job Role: To expand the profile of the brand and the sales across North America and to forge strategic partnerships with media, retail and brand partners.

Background: After earning his MBA in Marketing from Loyola University of Chicago, Scott has spent 14 years working for global marketing services agencies like Leo Burnett Worldwide, Ogilvy & Mather and Draftfcb. From a soccer perspective, Scott has helped to develop Stateside media sponsorship strategy for SiriusXM Satellite Radio, World Football Daily, FourFourTwo magazine and more.

Team: As a clueless American visiting London for the first time in 1997, I bought a ticket to to see Chelsea v. Arsenal at Stamford Bridge and instantly fell in love with the game. Have followed the Blues ever since...boy, did that decision turn out well for me!

Favourite current player: Frank Lampard

Favourite ever players: Gianfranco Zola, Alan Shearer, David Beckham, Damien Duff

Greatest player ever seen live: Wayne Rooney

Favourite footballing moment: Champions League 2005, John Terry's late header puts Chelsea into the quarter finals and knocks out Barcelona

Playing record: Being 6 foot 4, you'll either find me in goal for a local rec league or ­preferably out on the basketball court

Contact: Phone: 1-773-504-7788 Email: scott@icons.com

Back to top

Delivery

Import Taxes

At Icons we strive to keep our prices reasonable and competitive, which is why we do not add a standard percentage onto the price of our products to cover import taxes. We are unable to account for the differing tax regimes for all the countries we ship to worldwide. Please note that customers are responsible for paying their own import taxes which may be incurred on Icons goods when sending items to non-UK addresses. If you wish to use your own shipping company or broker, or to pick your items up in person, this can be arranged by emailing customersupport@icons.com.

Unframed items - UK

In the UK all orders sent to England and Wales are sent by FedEx. We aim to dispatch all orders within two working days so you should receive your orders within three working days of placing them. You will be emailed a FedEx tracking number so you can track your order and speak to FedEx about delivery if necessary. Please give us a daytime address as all orders have to be signed for. FedEx can deliver on a Saturday but there are extra charges involved.

All unframed orders for Scotland, Northern Ireland and non-Mainland UK islands are sent by Royal Mail Signed For service in order to keep the costs down. These are dispatched within two working days and need to be signed for too. If you would like your order sent by FedEx we can arrange it but there will be extra charges.

Framed items - UK

All our framed products are sent by FedEx to all parts of the UK. The framed products take between 7-10 working days to create. Once dispatched they will arrive the next working day.

Unframed and framed items - International

All our international orders for framed and unframed products are sent by FedEx.

Again, unframed items are sent from icons.com within 2 days of the order being placed. All framed items take between 7-10 working days to create, once dispatched the times below apply.

Once dispatched the order will take the following times to get to you

  • Ireland - next working day by 10am
  • Benelux - next working day by 10am
  • Mainland Europe - next working day by 10am
  • Non-EU Europe - next working day by the end of the business day
  • Eastern Europe - next working day by the end of the business day
  • The Balkans - next working day by the end of the business day
  • USA and Canada - next working day by 10.30am (to the vast majority of ZIP codes)
  • The Carribean, Central and South America - within 1-2 working days
  • The Middle East - within 2 working days
  • Africa - within 2-4 working days
  • China - within 2-4 working days
  • Australasia - within 2-4 working days

For all international order you will be emailed a FedEx tracking code and contact details for Fedex if you need to speak to someone about your order.

Please get in touch with us on +44 (0) 20 7267 3934 or customersupport@icons.com if your order is especially urgent and needed by a particular date or you think it is taking too long to arrive.

A signature will be required on receipt of your order, so please ensure that someone is available at the delivery address when placing your order.

We are able to deliver items to addresses other than the billing/card holder address. Please choose this option when making your order. If you would like your order to be delivered on a specified day, please just give us a call or email us and we'll do our best to arrange it for you.

Back to top

Marketing

If you have any marketing queries, please call Ben Soley on 0207 267 0151 or email ben@icons.com

Back to top

Contact Us

Our aim is to provide you, our customers, with amazing signed football memorabilia, which makes an incredible present for someone special, or as a gift for yourself! We strive to match the unparalleled quality of our memorabilia with customer services of the highest standard.

If you have any queries regarding Icons, our items, the ordering process or your purchases, please do not hesitate to contact the Icons team

You can contact icons.com through:

Email: customersupport@icons.com

Tel: 0207 267 3934 (Please call between 9am and 6pm from Monday to Friday to talk to one of the team; outside of these hours you can leave a message and we will get back to you as soon as possible.)

Post:
Icons.com
Highgate Business Centre 
33 Greenwood Place
London
NW5 1LB 
UK

If you would like to be the first to hear about our exciting upcoming signings and special offers, please click here to sign up to the Icons newsletter.

Back to top

Ordering by Phone

We would advise whenever possible to place orders online, to ensure there are no mistakes in the details provided. If however you would like to place an order over the telephone, please call 0207 267 3934. Please have your card and address details ready.

Back to top

Returns

We are so proud of our products and confident that you will be equally impressed that we offer a 100 per cent refund policy. If for any reason you are not entirely happy with your purchase, simply return to us at the address below in re-saleable condition within three days of delivery and we will provide a full refund.

Icons
Highgate Business Centre
33 Greenwood Place 
London
NW5 1LB 
UK

Back to top

Disclaimer

We make every effort to ensure that the information on this website is accurate and up to date. While we regularly update information to display up to date text, please note that changes may occur without notification.

Back to top

Icons Cookie Policy

Icons Shop Limited Cookie Policy

At icons we are committed to protecting your personal information when you are using our website.

Information about cookies

What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile device (referred to here as a "device") browser from a website's server and is stored on your device's hard drive. Each website or third party service provider used by the website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website or third party service provider to access the cookies it has already sent to you, not the cookies sent to you by other sites or other third party service providers.  A cookie will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what's in your shopping basket.

What is a browser?

A browser is an application that allows you to surf the internet.  The most common browsers are Chrome, Internet Explorer, Firefox and Safari.  Most browsers are secure and offer quick and easy ways to delete information like cookies.  Please see the section below Change your Browser Settings'

What do cookies do?

Cookies record information about your online preferences and allow us to tailor the websites to your interests.  Information supplied by cookies can help us to analyse your use of our sites and help us to provide you with a better user experience.  For example, you may choose to personalise the content of a website in order to see the latest news and weather for your region.  In order to do this, a cookie is placed on your device to remember where you live so that we deliver the information that has been requested by you.  This is a prime example of how cookies are used to improve your experience of a website.

Change your Browser Settings'

You can choose how cookies are handled by your device via your browser settings. The most popular browsers allow users to a) accept all cookies, b) to notify you when a cookie is issued, or c) to not receive cookies at any time. If you choose not to receive cookies at any time, the website may not function properly and certain services will not be provided, spoiling your experience of the website.  Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.


Types of Cookie

First Party Cookies

First party cookies are set by the website you are visiting and they can only be read by that site.

Third Party Cookies

Icons don't use third party cookies as we don't take advertising on our websites.

Session Cookies

Session Cookies are stored only for the duration of your visit to a website and these are deleted from your device when your browsing session ends.

Persistent Cookies

This type of cookie is saved on your device for a fixed period.  Persistent cookies are used where we need to know who you are for more than one usage session. For example, if you are using our Spanish site www.icons.es or out US site usa.icons.com the persistent cookies allow us to recognise that you are from that territory and serve you a site in your language or in your currency. Finally, we have 'white label' versions of our site which use the same branding as a partner (for example FourFourTwo or Toffs) and their users can browse a version of the Icons shop. When a user returns to the site cookies allow them to be served the same site that they viewed previously. If you wish to get rid of a version  of the site then use www.icons.com/?tag=clear and this clears the cookie.

Flash cookies

Many websites use Adobe Flash Player to deliver video and game content to their users. his is not something that Icons do.

How do we use cookies?

Cookies enable us to identify your device, or you when you have previously come from. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.

Typically, we use cookies to deliver the following services throughout the pages of our websites:

  • To enable us to recognise your device so you don't have to give the same information repeatedly;
  • To ensure that if you are purchasing a product or service via our websites, your experience is smooth and secure;
  • To record what people like and don't like on the website and the popularity of various elements of the website so that we can ensure that it works properly at points of high usage.

What about my financial information?

Although we process financial transactions these are done through our credit card bank provider RBS World Pay. We pay them a fee and send all our e-commerce traffic over to their site where they securely take payments and take down financial information in a safe and secure manner. Icons therefore categorically do not store any customers' financial details.

Analytics on our Websites

 Icons use Google Analytics to provide anonymised statistical information for us.  They process IP addresses and information from cookies used on our sites so we know how many page views we have, how many users we have, what browsers they are using (so we can target our resources in the right way to maximise compatibility for the majority of our users) and, in some cases, in which country, city or region they are located.

If you would like to opt out of Analytics cookies, please do so by clicking on the link below:

Google Analytics: https://tools.google.com/dlpage/gaoptout

 
Powered by Worldpay MasterCard Visa Visa Debit Visa Electron American Express Maestro JCB Solo Acceptance Mark

Icons Shop Limited, registered in the United Kingdom, company number 06791294, registered office 65 New Cavendish Street, London W1G 7LS, United Kingdom, tel: +44 (0)20 7267 3934, fax: +44 (0)20 7267 5613, email: customersupport@icons.com, VAT number: 944 5520 19.