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by Dan 14. August 2009 12:27

Customer Service Executive

We require someone to join our rapidly-expanding signed memorabilia business. We have ambitious plans in a World Cup year and we require a Customer Service Executive to join the existing core team.

# Dealing with customer enquiries, on the phone, and online
# Packing and fulfilling orders
# Arranging the logistics for player signings
# Managing and updating parts of the website
# Checking stock levels
# General office administration

There is a limited opportunity to meet the players themselves at one of regular signings

Skills and job requirements
# Perfect written and spoken English
# Love for, and in-depth knowledge of, football
# Excellent phone manner
# Computer literate: Word, Excel, Outlook and an ability to use a basic content management system
# Numerate
# Great attention to detail and extremely diligent

Salary and Benefits
# cf £18,000
# Ideally full time
# Permanent
# 25 days holiday a year
# Based in Camden, London

The role will report directly to the Tom Rollett, our Operations Director. Send your CV and covering letter to tom@icons.com before Friday August 28.

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About Icons Memorabilia

Welcome to the icons blog, we'll be regularly posting here about what's going on with our star signings and what new products have arrived

We love what we do so we'll also be talking about what's going on in the world of football and sport in general.

We'd really appreciate your feedback and comments too.

Cheers - The icons.com team.

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